Contact Us

For questions about a Merlunia design, an order, delivery or a return, email service@Merlunia.com or use the form below.

Help with an order

Include your order number and the email address used at checkout. For an item that arrived damaged or does not match the order, describe the issue and include photographs in your email. Never send passwords, full payment-card numbers or security codes.

Company information

Merlunia is operated by Luohe Yizhu Information Technology Co., Ltd.

Registered business and return address

Building 1, north side of the road, 100 meters west of the intersection of Huanghe Road and Yangshan Road, Shaoling District, Luohe, Henan, China

Before sending a return, contact us with your order details for the applicable instructions. Read our Return Policy.

Delivery and store policies

See our Shipping Policy, FAQ and Privacy Policy for further information.