Return Policy

Start with your order details

Before sending an item back, use Contact Us to identify the order and describe the reason for your request. For a damaged or incorrect item, photographs may help explain the issue. Do not use chipped or cracked drinkware.

Before posting a parcel

Please contact service@Merlunia.com with your order details before posting a return so we can provide the applicable instructions.

Your legal rights

Nothing on this page removes cancellation rights or remedies for faulty or misdescribed goods that applicable law does not allow us to exclude.

Contact Merlunia

Email: service@Merlunia.com

Return address

Luohe Yizhu Information Technology Co., Ltd.
Building 1, north side of the road, 100 meters west of the intersection of Huanghe Road and Yangshan Road, Shaoling District, Luohe, Henan, China